CENDIKIAWAN, M. I.; IDRIS; RAHMAN, T. PENERAPAN MODEL ANTRIAN DALAM MENINGKATKAN KINERJA PELAYANAN DI PT. SUMBER INDAH PERKASA. Journal of Management and Industrial Engineering (JMIE), [S. l.], v. 1, n. 1, p. 47–57, 2022. Disponível em: https://jurnal.sttnlampung.ac.id/index.php/jmie/article/view/5. Acesso em: 21 oct. 2025.